Our Commitment to Your Privacy
1. Information We Collect
When you visit or place an order on Zairi Mart, we collect necessary customer details to fulfill your delivery:
- Customer Name & Phone Number: Required by courier dispatchers (TCS / Leopard Courier) for delivery rider contact and SMS tracking.
- Shipping Address & City: To ensure accurate doorstep delivery across Pakistan.
- Payment Transaction Reference: Transaction ID (TID) when paying via EasyPaisa or JazzCash for finance audit and automated order confirmation.
2. How We Protect Your Data
We respect your privacy completely. We never sell, rent, or trade your personal information to third parties or marketing brokers. Your phone number is strictly used for order confirmation, parcel dispatch updates, and customer support.
3. Payment Safety & Online Verification
When you complete an order using our online payment methods (EasyPaisa, JazzCash, or Direct Bank Transfer), transaction reference numbers are transmitted securely to our finance audit team. We do not store PIN numbers or account passwords.
4. 7-Day Replacement Policy
We believe in honest customer relations. If any product arrives damaged or defective, you are fully covered under our 7-day checking warranty. Contact us directly at 0308-9037337 or support@zairimart.pk.